Yes! Someone needs to shut them down if they cant do better than this. Promo Code: VDAY23. Online orders can be paid with Visa, MasterCard, American Express and Discover. Why can't I register the gift card I received? Here are 8 tips for writing great reviews. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. Can I refund my ticket after I make my purchase? Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. How Do I Apply For aJob? Please contact the studios directly and let them know that you prefer to see your movies at Paragon Theaters. So, don't be shy with them at the box office. Wow! Should you encounter any issues with the application please contact us at 1-800-541-5555. These boards can cause slip, trip and fall hazards for our guests as well as our staff. If you have any further questions regarding Fandango policies and procedures, please visit fandango.com for more information. But the purchase went through according to AMC cause it was using one of my reservations. The application is provided on an "as-is" and "as available" basis. You will get the value of the ticket(s) you purchased on the Fandango website directly to the method of payment you used initially. Somehow I was a VIP member and they keep sending $5 coupons for accumulated points. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. So they printed and refunded. Also, thanks for the suggestion of looking on the app. Please see one of our theatre managers if you have any questions regarding 3-D films. Starting from the Fandangos home page, these are the steps you would need to take: If you want to request a refund via email, here are the steps: Fandango does offer refundsyou can get a refund on your entire order minus the convenience fee the company keeps. Review Movie Club Credit Activity. They expire after 2 weeks (really, who goes to the movies that often?). What Phone Number Do I Use to Request a Fandango Refund? I accidentally bought a ticket to the wrong movie. Hey all! Have a credit on a VIP card but can't use . If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. AXIS15 EXTREME 2023 Trustpilot, Inc. All rights reserved. How do I redeem colored passes, loyaltyfree tickets and concession rewards? I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. IMAX Click Print Receipt under Orders. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. At least I cancelled the payment on my credit card but unfortunately I am still ripped off because I dealt with this awful companyno wonder they have such long hold times. You can receive refunds for tickets up to 60 minutes before the showtime. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! That's right - all registered Diamond Rewards members earn a free ticket* on their birthday! I log in and completed checkout only to realize that when logging in, the system changed my theater selection. checks for MPAA guideline adherence at the doormans post and theatre checks. For some reason, it showed 3 Avengers reservations, even though it should only show 2. AMC will not convert a paid ticket to an alist one. *3D Upcharge. Additional outside food and beverage is prohibited. Convenience fees cannot be refunded, but you can avoid paying convenience fees by joining, For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Please ensure that your email is correct- and by midnight on the day of your birthday, you will receive an email notifying you that your free ticket has been added to your account. in /nfs/c05/h04/mnt/113983/domains/toragrafix.com/html/wp-content . How do I use Regal Gift Cards to purchase tickets? Track order. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. We generally find out on Tuesday afternoons if we will play a film another week, and post the following week's showtimes to our web site by Tuesday afternoon. I used Fandango to purchase tix for the new Star Wars movie. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Join our "virtual" program at this link. This company needs to be shut down, so many horrible reviews and nothing is being done to protect the consumer. My plans changed - can I refund my order? If you are experiencing difficulty using your Fandango gift card, please contact Fandango directly at (866)857-5191 and they can help resolve your issue. I tried texting and emailing Fandango to no avail. This is illegal and I will not just forget and move on. 1. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342 Email support: Visit https://www.regmovies.com/rcc/contact-us Fandango: A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! Did not know this until tickets were refused at Idaho theater. What actions has Regal taken in regards to the coronavirus? Do You AllowCostumes? Last year while grocery shopping I was picking up my kids some Yocrunch Yoplait yogurt and on the back of the yogurt was a promotion of receive $5 off a movie ticket on Fandango by purchasing 8 single individual Yocrunch yogurt in the same transaction, so I decided to try it out. The ratings do not determine or reflect whether a film is "good" or "bad." and start exploring the services we can offer. The fee is displayed on the Order Summary during the online purchase process. Note: Admission policies may vary by location due to state or local ordinances. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. No images. You can definitely purchase tickets online! The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Purchase tickets had a flat tire on my way to theater 2 minutes after the movie scheduled time I went online to try get a credit on my account was given an error no able to get credit, contacted customer service and was told to email customer service heard back from them that they will not credit me. The theatre employee can access your order by phone number, ticket ID or confirmation number. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. Children under 3 are free except in reserved seating and recliner locations. Never again. On a holiday week, the showtimes may not be available until Wednesday. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Bookings are received on Monday and schedules are built on Tuesday with showtimes available for the coming weekend by late Tuesday evening. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. If you wish to exchange your ticket, you get the VIP+ points accordingly. I received my confirmation # and there's a link to view my tickets. There customer service is terrible. Senior tickets are valid for adults 60 years and older. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. Note: Admission policies may vary by location due to state or local ordinances. Enter your details in the chat box and complete your refund request. However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. To locate pricing information on our website, please enter your zip code under the Regal logo in the top section of the homepage. Child tickets are for ages 2-12 . You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Children under 3 are free except in reserved seating and recliner locations. Is Your Popcorn Gluten Free? Do You Offer Hearing Devices? A Child ticket is 2 to 12 and a Senior ticket is 60+. Submitting a film is purely a voluntary decision made by the filmmakers. View detailed list of Movie Club credit usage and renewals. In lieu of Birthday Party events, we are offering Private Watch Parties. Most of our theaters offer military discounts. If you purchased Fan-to-Fan Resale tickets it may take up to 24 hrs for your order to appear in your account. Don't waste your money we all work too hard for it. After now losing $30 for no reason, they had the nerve to say thanks for your understanding and I hope you continue to use our service. $70 spent and had to purchase new tickets to see the show. Purchased Tickets for Wrong Theater? It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can visit your local theatre to find their specific pricing policy. And I get to pay an extra fee for this hassle? Wrote to them to get refund, no answer. Parents are urged to learn more about the film before taking their children to see it. I have reached out to customer service multiple times with no response. Parents are urged to learn more about the film before taking their children to see it. Most new releases are considered a Special Engagement, but check movie times and tickets for your. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Selected candidate will need to pass strength testing with the Contra Costa County Schools Insurance Group and clear a fingerprinting background check prior to hire confirmation. This company needs to be shut down, so many horrible reviews and nothing is being done to . What criteria do they use? During the ENDGAME fiasco, I tried to make a reservation for Thursday, April 25th, at 6PM. The system prompted me to log in. Can I Get a Fandango Convenience Fee Refund? View number of available credits for your Movie Club account. What are the Ages for Children / Senior Pricing? BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). Store or bakery-purchased cakes are allowed only with a pre-planned event. Wondering if this happened to any of you or a similar issue. Please note that there is a maximum of ten tickets per online order. They issued me a credit and the credit did not work! I bought my ticket on the website, can I transfer it to the Regal mobile app? In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. With this app, sometimes it works and sometimes it doesn't. I received a Fandango giftcard for Christmas. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. When I was able to get on website it appeared that my purchase of tickets did not go through. I have a QR code that is apparently my "mobile ticket" on the app. JavaScript is disabled. We also ensure all reviews are published without moderation. Find out how we combat fake reviews. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. Click hereto requestmore information. AGENCY BAR+SOCIAL Paragon Theaters is proud to be a partner of Fandango. NOTHING. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. All rights reserved. This is a small fee the company uses to cover some expenses they are left with once they complete the refund. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. How Do I Change My Seats? It can take up to two weeks for your refund to be completed. I would suggest you avoid this company. Guests must be of 17 years of age to purchase a ticket. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Before leaving the auditorium, please check around your seat for any personal belongings. They did not want to give me a refund for 2 adult movies tickets that showed up as "standard" but when I purchased them it showed up as "3D". I was about to purchase when the screen went blank. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. Last week, I went to make a reservation to see Shazam on the weekend. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. When I went to the website to enter the codes, their system was down. In some cases, theatre locations may show a particular film in both the 3-D and 35mm (2D) formats. So I was at work trying to print this and no images or barcodes were popping up. How Does Fandango Refund Tickets by Email? Site shows the same bad phone #. If you need assistance for any reason, please ask one of our theatre personnel for assistance. 2006-2023 Viewpoints. I can guarantee you. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. They refuse to give refunds via email or chat. Edit your payment method for Movie Club. The cost was $12.00. AMC gift cards that start with 6006 . Also assessed is how each of these elements is employed in the context of each individual film. Because all Fandango rewards customer services employees want hold their moneys to spend the DRUGS to smoke for high and high for all day and all night. 126. CSR and Supervisor simply read the script over and over and would not issue a refund. Purchased my tickets for Sat and didn't realize the system selected Fri. Over the next couple of days, friends asked to make reservations at different times and I used my A-List to accompany them (Sunday and Monday showings). Our "bookings" (contract with film companies) are for one week only. Does my theatre have a military discount? What is a Mobile Ticket? We are phasing outour cards and moving to a virtual rewards program so it is unncessary for you to have a card. If you visit the theaterduring a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. What are the rules for contests and giveaways? They probably make more money scamming than selling tickets!!! A student discount is available at the box office and student ID must be presented at the time of ticket purchase. Enter the complete 10-digit phone number. Security issues have become a daily part of our lives in America. I can promise you !!! A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. Those work just as well on a phone as they do on a piece of paper. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). Employment Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end. Be sure to note the expiration date on your reward and redeem in a timely manner. For questions about gift cards check out or Gift Card FAQ. for proof of age for each additional ticket being purchased. Ticket purchases are only valid for the location and film that is printed on the confirmation page or printed tickets. Locations with military pricing available are listed on this page. Absolute nightmare company! Download the latest version of the Regal Mobile App. Applications reviewed and accepted throughout the school year. Theme, language, violence, nudity, sex and drug use are among those content areas considered in the decision-making process. We will also provide the proof of doing so, as well as the evidence of all applicable VISA and Mastercard codes relevant for your case. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Why Isn't a Certain Movie Playing at My Local Paragon Theater? For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. Gift cards also can be purchased at any theater. Please note: tickets or receipts may not be printed from our app. Absolute nightmare company! 2sandiesmail. Please check your local theater under the Ticket Pricing tab. What Does the Fandango Refund Policy Say? You can exchange the ticket for credit and reuse it for future purchases. Enter your email address and the confirmation number. You will need your charity's Tax ID number in order to complete the form. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). Student discounts are not available online, and are only offered at select Paragon Theaters. MPAA Eventually, I settled for tickets at a local Regal (only one with IMAX in the area). AMC Gift Cards purchased in the U.S. and gift certificates purchased in Canada are non-transferable.
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