Two of the ticket were bought together and the other was bought separately. To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. It never comes. I'm unable to not only log in to the app on my phone, but also on my computer. AXS Tickets iOS app crashes, not working, errors, AXS Tickets on iOS has black/white screen, AXS Tickets Android App Issues and Solutions, AXS Tickets has errors/crashing/not working, AXS Tickets server network connectivity issues, Event Tickets Center Concerts, Broadway & Sports, PrimeSport-Sports tickets, vip hospitality, events, Close and restart the AXS Tickets app on iPhone, Update AXS Tickets app to the Latest Version for iOS, Uninstall and reinstall AXS Tickets iPhone app, Update your iPhone to the latest iOS version. That was over a week ago and Im still waiting for my money. Ugh! Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. Why does the email say 1 ticket? Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Same here! If you have just bought your tickets and aren't seeing them in your account, hang tight! On android, goto "Settings" click AXS Tickets app. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. find great events near you, buy 100% official tickets, sell your seats if you Buying Basics How can I buy tickets? Update AXS Tickets to the latest version on PlayStore. My AXS app is not working!! Their customer service is also by far the worst i have EVER experienced. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Downloaded AXSTickets no tickets. Follow these steps to resolve intermittent AXS Tickets app issues: This issue is usually caused by your network. Copyright 2023 Apple Inc. All rights reserved. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. can't go, and more. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. You dont care about customers or their needs and it shows in all of your actions and words. Save your emailed tickets. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! find great events near you, buy 100% official tickets, sell your seats if you This is the ABSOLUTE WORST APP I have. I have to go to a game this Saturday hoping that it will work by then. I finally gave up on that. They also neglect to send you confirmation emails so you have no idea what is going on with your tickets when you buy them and when you sell them. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Even the emails disappeared. Im going to recommend Red Rocks find another ticket vendor! 1x ticket, 75 face price. Tickets from one order are there, the other order isnt and I havent received two emails either. Worked last week when I checked. Wondering if they took them off to change dates. AXS shit the bed big time. Tickets probably arent being delivered until 1-2 weeks before the show. I always try to pay with PayPal, just for their excellent refund policy. With the AXS app, you can I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. I will update if we run into any issues for this coming weekends event.EDIT: Confirmed. TRANSFER TO FRIENDSIts super easy. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. I am trying to get 3 tickets & everytime I get to the payment method & hit done, the screen just goes blank. Still don't see your tickets? The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . listed the best and took a break. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Its pointless. Enter your device passcode. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How GetHuman-robtixsa fixed the problem. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. I'm heartbroken because I basically spent $250 not to see one of my favorite artists of all time. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . I have reinstalled the app to see if it was an error in an update. There could be a delivery delay. There was a message saying if I dont see my tickets to verify my email. They show up on website though. I was happy and excited. Create an account to follow your favorite communities and start taking part in conversations. Nope. Sent to voicemail every time, no calls back. Even just a lil tickets under revision or similar would be fine. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. DON'T DO IT! Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. Why did the venue decide to use AXS Mobile ID? Extremely frustrating. If they have a 2* rating, why did you sell through them? AXS has gone down the hill as soon as they stopped taking calls. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Then confirm "Reset Network Settings". AXS Tickets AXS, LLC 3.7 star 15.7K reviews 1M+ Downloads Rated for 3+ info Install About this app arrow_forward Tap for tickets to see the artists and teams you love. AXSs lack of integrity and non existent concern for its customers is appalling and disappointing. And why did I pay such exorbitant surcharge fees for THIS experience? AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Read. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. The tickets did not say the time of the meet and greet on them, so I called the ticket service and the venue roughly 10 times a week prior to the event. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. I checked every folder in my email because i assumes that for sure they would be more professional then that, but again, I received no confirmation email and then my intelligence and common sense was questioned by the developer because of their negligence, again, DO NOT USE THIS PLATFORM. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Created an AXS. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Tried resetting my password but no email sends to my account. I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. I tried this for a couple days until I decided to email support. Complete guide to troubleshoot AXS Tickets app on iOS and Android devices. Has anyone else had this problem? Hopefully this will save someone from the panic attack I just had over my tickets. Continuer sur 550 mtres, Au rond-point, prendre la 2me sortie sur DN7 et continuer sur 450 mtres, Au rond-point, prendre la 2me sortie sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 90 mtres, Tourner lgrement droite sur D560 DN7 (Avenue d'Estienne d'Orves) et continuer sur 250 mtres, Tourner lgrement gauche sur D560 DN7 (Boulevard Victor Hugo) et continuer sur 170 mtres, Tourner lgrement droite sur DN7 D560 (Boulevard Jean Jaurs) et continuer sur 100 mtres, Tourner lgrement droite sur D560 (Place Malherbe) et continuer sur 15 mtres, Tourner droite sur D560 (Place Malherbe) et continuer sur 5 mtres, Mappy vous indique la distance entre Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470). So if you find that your tickets have disappeared it seems there's no need to worry. My axs app on my iphone is not working. Select the issue you are having below and provide feedback to AXS Tickets. So naturally I assumed the ad closed my window browser and did not complete my purchase. Cookie Notice BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. For more information, see the developers privacy policy. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. And waited. What no Maybe try selling them somewhere else then transferring them? On android, goto "Settings" "Apps" or "Manage Apps" tab. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. I recommend the creators of AXSTickets fix the facebook login issue and make sure users dont need to login each time they need to access their account in AXSTickets . Our 2022 Transparency Report has landed They FORCE you to download AXSTickets to get your tickets, regardless of purchase. We often link to other websites, but we can't be responsible for their content. I then had to log into my Facebook account two more times. Tap for tickets to see the artists and teams you love. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Been having a major problem with this app since OCT 2021. Mappy donne les informations utiles pour votre itinraire de. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. I purchased two tickets a couple weeks ago through a friends app but eventually made my own app so my friend could transfer the tickets too me instead. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. The only problem is, Im not using Safari so it should make a difference. No. Please fix. It's all a fan needs, all in one app. What is a Pre-sale? I also purchase tickets insurance with no email confirmation!! We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I am going to an axs event this afternoon. 1. I have to agree with everyone here, on the catastrophy of this AXS App. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Tickets go on sale tomorrow at 10 AM PT and the meet-and-greet is at 4:30 PM PT. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. This Clears both data and cache. have 5 more performances that I cannot list. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) With the AXS app, you can My Axs app will not completely load, it says loading more events, but nothing happens. Discussion I've seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I tried multiple times to transfer the amount that I got from a ticket that I sold on AXSTickets, but I continuously have to keep transferring it because the stupid system wont transfer my money. Reddit and its partners use cookies and similar technologies to provide you with a better experience. No content will load on the Iphone App. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. Alex P. is a great addition to our team. Yet I do not have my tickets or any co formation. Worst customer service YET again! The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Then I had to send the PDF tickets to my friends. The end. No paper required. My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. They gave me a # that wasnt even verifiable. 3. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? Mobile app not able to log in. Plans can change. Its all a fan needs, all in one app. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) THANK YOU! Tickets never arrived (not the first time this has happened with me). Does not recognize sign in and unable to change password. So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Are you having issues? 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. I needed an account. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? The gig has not been cancelled we just chose not to go. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. I will not be using AXSTickets again, its not worth it. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. I got to the event, having paid for 10 tickets, and the etickets didnt work. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. I logged in and it said I had no purchased tickets and no events. and our These tickets are non refundable so I am out $200. I can see my tickets, but I don't see a way to print them. Ive asked to speak to managers , and gotten IGNORED. I have a problem with AXS Tickets Are you having issues? They trully live up to their name and will ax you and slaughter you. Now, tell me why this is happening. Peter Kay tickets - London 02 many dates !! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hi guys, Im looking to buy tickets from someone on Facebook who I obviously dont personally know - whats the safest way? It just says the "Please visit out help page" message. . I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. I was signed in, had my confirmation code and everything, but they didn't send me the ticket. This is the second time I had to deal with AXS and both times I had bad experience. Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. So purchasing through the website and AXSTickets doesnt work - even with all their tips. Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. I follow all of the prompts and when i am finally signed in it tell me i must verify my email and when i click on the link i get a message oops something went wrong, try again later. Is it Legit? I should have used the print at home option but this was the recommended option. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. The monopoly that AXS holds in the ticket and entertainment market creates an environment at AXS where customer service is not only an afterthought but non existent. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Getting Started What is AXS Mobile ID? Really?!!!. What fees are there when buying tickets? Official Tickets and Your Source for Live Entertainment | AXS.com My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). You MUST download AXSTickets , use the email you used on desktop to sign in to AXSTickets , and then go back to your desktop/web version to confirm your email address. This telling me time and time again, that I had NO EVENT COMING. Apparently it is actually AXS? Theres so much to see. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. do not use AXSTickets to sell tickets. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. Please fix this and I hope there is no other fans that will experience the same thing as me. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. Get all of your passes, tickets, cards, and more in one place. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? We have over 1,000,000 users and companies will listen to us. My show is on Friday and I so wish I was able to go. USE TICKETS WITH THE APPNo paper required. Reply from AXS USA. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. I thought and I know that I am no geek, but when I read the many negative reviews about the App, I realise that I am not singled out in my misery. . When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself.